Privacy Policy for TryToChill Network
Last Updated: 06/04/2025

1. Introduction

This Privacy Policy outlines how TryToChill Network (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you use our Minecraft server (the “Network”) or purchase items from our associated store (the “Store”). By using the Network or Store, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

  • Account Data: Minecraft username, IP address, and platform (Java/Bedrock/Console).
  • Store Purchases: Payment information (processed securely via third parties like PayPal), transaction history, and email address (if provided).
  • Communications: Messages sent to staff via email, Discord, or in-game chats.

2.2 Non-Personal Information

  • Analytics: Server logs, gameplay behavior, and aggregated usage data (e.g., playtime, in-game actions).
  • Cookies: If our website uses cookies, we may collect session data to improve user experience.

3. How We Use Your Information

  • To provide and maintain the Network and Store services.
  • To process transactions and deliver purchased items.
  • To enforce server rules, address policy violations, and ensure security.
  • To communicate with you (e.g., support requests, updates).
  • To improve user experience and develop new features.

4. Data Sharing & Third Parties

  • Payment Processors: We use trusted third-party services (e.g., PayPal) to handle transactions. We do not store credit card details.
  • Legal Compliance: We may disclose information if required by law or to protect our rights, users, or the Network.
  • Service Providers: Data may be shared with hosting providers, analytics tools, or moderators solely for Network operations.
  • No Sale of Data: We do not sell or rent your personal information to third parties.

5. Data Retention

  • We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
  • Inactive accounts may have data deleted.

6. Security Measures

  • We use SSL encryption for data transmission and secure payment gateways for Store purchases.
  • While we strive to protect your data, no method of electronic storage is 100% secure.

7. Children’s Privacy

  • The Network complies with the Children’s Online Privacy Protection Act (COPPA).
  • Users under 18 must have verifiable parental consent to use the Network or Store

8. Your Rights

  • Deletion: Request deletion of your data (subject to legal obligations).

To exercise these rights, contact us at [Email/Discord].

9. Special Notice for Bedrock/PE/Console Players

  • Due to platform limitations, you must contact staff BEFORE purchasing from the Store to ensure compatibility. Failure to do so may result in unresolved issues and ineligibility for refunds (as outlined in our Terms of Service).

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Network or Store after changes constitutes acceptance. Significant updates will be announced via email, Discord, or the Network’s website.

11. Contact Us

For questions, data deletion, or Bedrock/PE/Console purchase support: